Privacy policy
At msppool.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or make a purchase.
1. Information We Collect
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party gateways)
Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited and time spent on the site
- Referring website
2. How We Use Your Information
- Process and fulfill your orders
- Communicate with you about purchases or inquiries
- Send promotional emails (with opt-out options)
- Improve website performance and customer service
- Detect and prevent fraud or abuse
3. How We Share Your Information
We do not sell your personal information. However, we may share it with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email marketing platforms
- Analytics services (e.g., Google Analytics)
All third parties are required to handle your data securely and in accordance with this Privacy Policy.
SMS Privacy: We do not share, sell, or rent your mobile phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Your information may only be shared with trusted service providers (such as SMS gateway providers and messaging platform providers) solely for the purpose of delivering the text messaging service you have requested. These service providers are contractually obligated to safeguard your information and use it only to support the delivery of our SMS communications.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Understand how users interact with our website
- Remember items in your shopping cart
You may control cookies through your browser settings.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Restrict or object to certain data processing
To exercise your rights, contact us at: sales@myswimmingpoolequipment.net
6. Data Security
We use encryption, secure servers, and industry best practices to protect your information. However, please note that no method of transmission over the internet is completely secure.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
sales@myswimmingpoolequipment.net
Messaging Terms & Conditions
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Kevin. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Kevin. Kevin reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Kevin also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Kevin again, just sign up as you did the first time and Kevin will start sending messages to you again.
Info
For support regarding our services, email us at sales@myswimmingpoolequipment.com or, if supported, text \"HELP\" to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Kevin, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \"STOP\" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at sales@myswimmingpoolequipment.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://www.myswimmingpool.net/policies/privacy-policy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
